Task 1&2 Page 5

Effective Communication

Two examples of general skills in order to be effective in communication would be:-

· Do not hesitate– it is a sign of being afraid or stressed. If your  employer will see that you are confident in your speech, they will see that you are very communicative and that’s what companies need, they need people that are confident and communicative in their speech.

· Don’t be too chatty– If you answer a question in detail, finish it, don’t go on talking for the next 4 minutes about that question, be general and answer the question your employer is asking you.

Two examples of interpersonal skills-

· Your employer will judge you by the way you listen to him. He will test your listening skills, because if you can listen correctly, you are more likely to help customers as well as colleagues, simply because it improves your teamwork skills.

· Problem solving is another interpersonal skill, your employer will seek how you work with others to identify, define and solve the problem.

Two examples of written communication skills-

· Structure– your employer will seek how you structure the           paragraphs in your CV, as well as they will look at how your content is laid out on the piece of paper.

· Style– they will seek how you write things, in what way it is laid out.

The written communication skills are important because if you have a well laid out and structured paragraphs in your CV, it may mean that you are very well prepared for the job and it looks professional.